Terms of Service
Effective date: 16 August 2026 · Voxly AI Keyboard is operated by Sarun Saji, Denmark.
These terms are the agreement between you and us for the use of Voxly AI Keyboard (the "Application"). By installing or using the Application you accept them. If you do not accept them, do not use the Application.
Please also read our Privacy Policy, which explains what we do and do not collect. It forms part of these terms.
1. What Voxly does
Voxly is an Android keyboard. You speak, and it transcribes what you said into the text field you are typing in, in the language you have chosen. It also works as an ordinary keyboard for typing, swiping, emoji and GIF search.
Transcription is performed automatically by machine. It is usually accurate and it is sometimes wrong, particularly with names, technical terms, background noise, and languages you have not selected.
Check what Voxly wrote before you send it. You are responsible for the messages you send. Where Voxly writes in a language you may not read, it shows you an English summary first, but that summary is also machine generated. Do not rely on the Application where a mistranscription could cause harm, loss, or legal consequence.
2. Who may use it
You must be at least 13 years old. Where the law where you live sets a higher minimum age for consenting to the processing of your personal data, which is up to 16 in parts of the European Union, you must meet that age or have your parent's or guardian's consent.
You need a Google account to sign in. You are responsible for keeping access to that account secure, and for activity that happens under your Voxly account.
3. Your account
One account per person. Free credits are granted once per person, not once per account, and creating additional accounts to obtain more free credits is a breach of these terms.
You may delete your account at any time from inside the Application, under Settings, Privacy & data. See Delete your account for what is removed and what we are required to keep.
4. Credits
Typing is free. Only voice messages use credits.
- One credit is one voice message.
- New accounts receive a number of free credits on first sign-in.
- A credit is deducted only for a successful transcription. Silence, empty recordings and failed requests cost nothing.
- Credits do not currently expire. If that ever changes we will tell you in advance and it will not apply to credits you already hold.
Credits are a prepaid right to use a feature of the Application. They are not money, not a currency, and have no cash value. They cannot be transferred between accounts, sold, exchanged, or redeemed for cash. If you delete your account, any unused credits are forfeited and cannot be restored.
5. Purchases and payment
Credit packs are one-time purchases. There is no subscription and nothing renews automatically.
Purchases are made and processed through Google Play. Google handles the payment and your billing relationship for the transaction. We never receive, see or store your card or payment details. We verify each purchase with Google on our server before granting credits.
Prices are shown in the Google Play store before you buy, in your local currency where Google supports it, and include any taxes Google applies. Credit packs are available in a limited set of countries.
6. Refunds and your right to cancel
Because Google Play processes the payment, refunds are requested through Google Play, and Google's refund policy and time limits apply. You can request one from your Google Play order history, or at Google Play Help.
Consumers in the European Union. You normally have 14 days to withdraw from a purchase of digital content. Credits are delivered to your account immediately after purchase. By buying a credit pack you ask for that immediate delivery and acknowledge that you lose the right of withdrawal once the credits have been delivered.
This does not affect your rights where a purchase was faulty, was not delivered, or where the Application did not work as described.
If credits were charged for but not delivered, or something went wrong on our side, contact support@voxlykeys.com and we will put it right regardless of the above.
7. Acceptable use
You agree not to:
- Use the Application to create, send, or transcribe content that is unlawful, or that harasses, defames, or infringes the rights of others.
- Attempt to obtain credits without paying for them, including by creating multiple accounts, tampering with the Application, or interfering with purchase verification.
- Use automated means to access the service, or send volumes of requests that a person could not plausibly generate.
- Attempt to gain unauthorised access to our servers, other users' accounts, or any system connected to the service.
- Reverse engineer, decompile or modify the Application, except to the extent the law expressly permits despite this restriction.
- Resell, rent, or offer the service to others as your own.
8. What you say and type stays yours
We claim no ownership of your speech, your messages, or anything you write with the Application. We do not use them to train models.
As set out in the Privacy Policy: your voice recording is deleted from our server as soon as your text is ready, the transcribed text is never stored on our side, and what you type on the keyboard stays on your device, with the single exception of a term you type into GIF search, which must be sent in order to find results.
9. Third-party services
The Application depends on services we do not control, including Google Play for purchases, Google's infrastructure for sign-in and transcription, and GIPHY for GIF search. Their availability, and their own terms, are outside our control. An interruption to any of them may interrupt part or all of the Application.
10. Availability, and changes to the Application
We work to keep the service running but we do not guarantee that it will be uninterrupted, error-free, or available in every country.
Features may be added, changed or removed over time. Where a change materially reduces what you have already paid for, we will act reasonably, which may include restoring credits. The Application may also require you to update to a supported version in order to keep transcribing.
11. Suspension and termination
You may stop using the Application at any time, and may delete your account from within it.
We may suspend or terminate an account that breaches these terms, in particular section 7. Where it is reasonable to do so, we will tell you why and give you an opportunity to respond. Credits attached to an account terminated for abuse are not refunded.
12. Disclaimers and liability
To the extent permitted by law, the Application is provided as it is, without warranties that it will meet your requirements or that transcription will be accurate.
Nothing in these terms limits or excludes liability where the law does not allow it. That includes liability for death or personal injury caused by negligence, for fraud, and any rights you have as a consumer under the mandatory law of the country you live in. Those statutory rights always take precedence over anything written here.
Subject to that, our total liability arising from your use of the Application is limited to the amount you paid us for credits in the twelve months before the claim arose.
13. Changes to these terms
We may update these terms, for example when a feature or a payment method changes. Significant changes will be reflected in the effective date at the top of this page. Continuing to use the Application after a change means you accept the updated terms. If you do not accept them, stop using the Application and delete your account.
14. Governing law
These terms are governed by Danish law. If you are a consumer, this does not deprive you of the protection of the mandatory consumer law of the country where you live, and you may bring proceedings in the courts of that country.
The European Commission provides an online dispute resolution platform for consumers at ec.europa.eu/consumers/odr.
Questions about these terms, purchases, or anything else:
support@voxlykeys.com
See also the Privacy Policy and Delete your account.